قبعة سباحة شبكية - أسود

Hello Abhhay,

 

Thank you for rating the swimming cap.

 

Your feedback is important for us to improve our products year after year.

 

I apologize for the bad experience that you have faced with the swimming cap. Ideally, all our products have a 2 years warranty, and are tried and tested for the benefits we promise, which means that we stand by the quality of our products.

 

You may visit your nearest Decathlon store for best solution if the product has not reached your expectation after following the user guide.

 

I stay available in case you have any other queries. Have a good day.

 

Regards,

Rossa, RSP.GST

Hello Dileep,

Thank you for rating the 8163321 - Swim Cap mesh Size large with volume for long hairs.

Your feedback is important for us to improve our products year after year.

I apologize for the bad experience that you have faced with the Mesh Swim Cap. Ideally, all our products have 2 years warranty, which means that we stand by the quality of our products. We have a quality check on our costumes before sending them to the stores.

This product is made of Mesh material and this material is exactly same as your swimsuit material also it is the most comfortable cap for the swimmers who has broad head and long hairs.

I stay available in case you have any other queries. Have a good day.

Regards,

Bhanu

Hello Keerthi,

Thank you for rating the 8163321 - Swim Cap mesh Size large with volume for long hairs.

Your feedback is important for us to improve our products year after year.

I apologize for the bad experience that you have faced with the Swimming Cap. Ideally, all our products have 2 years warranty, which means that we stand by the quality of our products. We have a quality check on our Products before sending them to the stores.

This cap is made of Mesh material and it can not be waterproof also we have not mentioned that it is waterproof.

However, I see that you are not happy with the piece. For this, I invite you to any of our Decathlon stores to have the Swimming Cap exchanged for a product that best suits your requirement. Our sales advisors will be happy to help you out with the same.

I stay available in case you have any other queries. Have a good day.

Regards,

Bhanu

Hello Antra,

Thank you for rating the 8163321 - Swim Cap mesh Size large with volume for long.

Your feedback is important for us to improve our products year after year.

I apologize for the bad experience that you have faced with the Swimming Cap. Ideally, all our products have 2 years warranty, which means that we stand by the quality of our products. We have a quality check on our Products before sending them to the stores.

However, I see that you are not happy with the piece. For this, I invite you to any of our Decathlon stores to have the Swimming Cap exchanged for a product that best suits your requirement. Our sales advisors will be happy to help you out with the same.

I stay available in case you have any other queries. Have a good day.

Regards,

Bhanu

Hello Obul,

Thank you for rating the mesh swim cap. Your feedback is important for us to improve our products year after year.

I apologise for the bad experience that you have faced with this cap. If you can help me with what exactly is the problem with cap in terms of the quality, I can suggest you some alternatives based on your requirements.

Awaiting your response.

Pearl D'Souza

Digital Leader | Swimming

Decathlon Sports India

Hello Basila,

Thank you for rating the swim cap. Your feedback is important for us to improve our products year on year.

I apologize for the bad experience that you have faced with the swim cap. You may try the voluminous silicone swim cap which can keep in long hair, as well as remains tight on your head without slipping off. Here is a link to it: https://www.decathlon.in/p/8402744_swim-cap-silicone-with-volume-printed-navy-blue-lime.html

I hope this helps. Have a good day.

Pearl D'Souza

Digital Leader | Swimming

Decathlon Sports India

Hello Ramesh,

Thank you for rating the Volume Swim Cap. Your feedback is important for us to improve our products year after year.

I apologize for the bad experience that you have faced with the swim cap. It's true that is cap is suitable for those with long hair. However, this swim cap is to be used to give you traction in water and to keep your hair in place as you swim. It also ensures pool hygiene. You need to know that no swim cap is waterproof, even silicone cap.

Nevertheless, i invite you to any of our Decathlon stores to have the swim cap exchanged for a product that best suits your requirement. Our sales advisers will be happy to help you with the same. I stay available in case you have any other issues. Have a good day.

Pearl Sharrell
E-Sports Leader
Water Sports

Hello Prajna,

Thank you for rating the mesh voluminous swim cap- Black. Your feedback is important for us to improve our products year on year.

I apologize for the bad experience that you have faced with the Swim cap. Ideally, any swim cap will inevitably get your hair wet as the purpose of a swim cap is to give you traction as you swim in water and to ensure pool hygiene.

However, if you are still not happy with the swim cap, I invite you to any of our Decathlon stores across India to have it exchanged for a product that best satisfies your requirement. Our sales advisers will be happy to help you in case you have any queries.

I stay available if you have further questions. Have a good day.

Pearl Sharrell
E-Sports Leader
Water Sports